We offer mortgages from the whole market

We only offer mortgages from a limited number of lenders.

Ask us for a list of the lenders we select from.

We only offer our own mortgages.

We offer products from a range of insurers for buildings and contents insurance or payment protection insurance.

We only offer products from a limited number of insurers for buildings and contents insurance. Ask us for a list of the insurers we offer insurance from.

We will advise and make a recommendation for you after we have assessed your needs for buildings and contents insurance or payment protection insurance.

You will not receive advice or a recommendation from us for buildings and contents insurance or payment protection insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

No fee.

A non refundable administration fee of £ 395 will be charged at the time of completing the application form for submission to the lender. We also charge a fee when your mortgage completes, of up to 2 % of the loan - minimum fee of £ 950 and a maximum fee of £ 2 950. A typical fee is £ 950. We may also receive commission from the lender with whom we place your mortgage.

You will receive a key facts illustration when considering a particular mortgage which will tell you about any fees relating to it.

A fee of £50 for arranging each contract of insurance, payable on the start date of the contract.

No fee.

You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

Finance Plus UK Ltd, 152 Westborough Road, Westcliff on Sea, Essex, SS0 9JF, is Directly Authorised by the Financial Services Authority. Our FSA Register number is 302550

Our permitted business is advising on, lending and administering mortgages and general insurance.

If you wish to register a complaint, in the first instance, please contact us:

…in writing Write to: Customer Services, Finance Plus UK Ltd,

152 Westborough Road, Westcliff on Sea, Essex, SS0 9JF.

…by phone Telephone: 01702 345156

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.

Further information about compensation scheme arrangements is available from the FSCS.